FAQs

Frequently asked Questions ( FAQ)

This Section tries to answer some common questions that we always face, we have tried to make the answers as little technical as possible, however should you need more explanation on specific technical term please contact our helpdesk for more details.

1. What is spam?

Spam is flooding the Internet with many copies of the same message, in an attempt to force the message on people who would not otherwise choose to receive it. Most spam is commercial advertising, often for dubious products, get-rich-quick schemes, or quasi-legal services. Spam costs the sender very little to send -- most of the costs are paid for by the recipient or the carriers rather than by the sender.

2. What is a virus?

 This is a program that can infect other programs by modifying them and possibly creating a copy of it. Viruses can spread from one computer to the other within the same network.

3. Why is there an outburst of spam in the internet today?

Spam has become a big business; spammers are being paid per volume of spam sent out. Spammers keep updating /coming up with new ideas/technology to beat anti-spam solutions. By use of botnets spammers have been in the recent past able to take control of thousands of computers across the internet and use them to spread spam. The increasing Zombie botnets has resulted in the current spam increase over the internet.

4. What’s the cost of spam?

A part from direct cost of spam in congesting bandwidth leading snail speed internet connections, spam has other related cost in terms of time wastage, employee efficiency, and storage costs per computer. The General cost of spam has increased by 10% by the end of 2006. To calculate how much spam is costing your organization please Click here
               
5. If I am currently using the ISP domain and want to change to my new domain, what are the right procedures to follow?

If you are using your ISP domain to receive mails it means you do not have a domain name, you first need to register a domain for your organization and create user accounts under that domain, your ISP can then forward mails to your new accounts as you inform your customers of the current change of address.

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